If you have placed an order prior to 2pm we will endeavour to have your items packed and dispatched within 1 working days. If your order is placed after 2pm or on a weekend/bank holiday, your order will be packed and dispatched in 2 working days (although normally we are able to dispatch your orders a lot quicker). All of our gifts are shipped by Royal Mail 1st Class post.
**PLEASE NOTE – Some of our gifts that are particularly fragile or have unique packaging requirements may take longer to arrive than the above timescales. This information will be clearly indicated on each product page within the description.**
If you choose to have your order delivered to an address that is not your residence or a multiple occupation residency, please consider who may be there to sign or receive it.. We cannot be held responsible if another individual (e.g. colleague, receptionist, security guard, housemate) accepts the order and doesn’t provide it to you. We consider the order delivered when anyone at the nominated address for delivery accepts the package and will not accept claims for non-delivery in these circumstances.
At present we are only able to ship to addresses within the UK. We hope in future to begin to offer international shipping – we are sorry for any inconvenience caused.