If you are having any problems whilst on our website, we will be happy to help you resolve any issues – please get in touch on the details listed here. To help us help you we will ask you questions about how you are accessing our website, like:
- Your browser – if you’re not sure which you use we can help you find out
- What device you are using (this might be a laptop, mobile phone, etc)
- Your Internet Service Provider (the company that provides your internet access)
- When the issue happened
- Where you were on our website when you encountered the issue
- Any error messages that popped up
We’ll let you know how to resolve it as quickly as we can.